Manage or cancel your subscription
Cancel anytime from the account page using Manage billing, which opens the Stripe portal. Access continues to the end of the paid period. Card details go to Stripe, never to us.
How do I cancel WhisperJot billing?
Open the account page and choose Manage billing to reach the Stripe portal. Cancel anytime. Access continues to the end of the paid period. Fees are non-refundable except where the law requires — see the Terms.
Card details go to Stripe, never to us. A subscription billed by us through Stripe is cancelled as part of deletion; if that fails automatically we complete it manually and you are not charged for later periods. If you subscribed through the App Store or Google Play, deleting your account does not stop that billing on its own. Cancel the subscription in your iPhone's Settings or in Google Play subscriptions as well. If you own a Team, its subscription continues for the organization — transfer ownership or cancel it first.
- Sign in and open the WhisperJot account page.
- Choose Manage billing to open the Stripe portal.
- Cancel or update the subscription there.
- Keep using WhisperJot until the paid period ends.
How do I upgrade from Local to Pro?
Open the account page and choose Upgrade to Pro. The upgrade changes your existing subscription in place with prorated billing; it does not create a second subscription. Local is on-device only. Pro adds Jot Cloud, our optional cloud engine. Jot Cloud requires opt-in before first use, runs only while selected, and audio is never stored on our servers.
What happens to the app after I cancel?
You keep access until the paid period ends. After that, sign-in and download remain gated on an active plan. Local files stay on the computer until you Clear History Now, Delete All App Data… on a Mac, or remove the Windows or Linux data folder. The 21-day offline re-check still applies while the subscription is active.
Straight answers.
If I cancel today, do I lose WhisperJot immediately?
No. Access continues to the end of the paid period. Cancel from the account page → Manage billing (the Stripe portal). Deletion cancels personal Stripe billing; failed automatic cancellations are completed manually, with no charges for later periods. Cancel App Store or Google Play billing separately. A Team subscription continues for the organization — transfer ownership or cancel it first.
Who stores my credit card for WhisperJot?
Card details go to Stripe, never to us. Manage billing on the account page opens the Stripe portal, which is also where you cancel or update the plan. We do not document a separate card form inside the desktop app. Fees are non-refundable except where the law requires; read the Terms for that language.
Does cancelling on Mac also cancel Windows and Linux?
Yes. One account covers Mac, Windows, and Linux, and billing is on that account. Manage billing in the Stripe portal changes the subscription for every platform. Access still runs to the end of the paid period on each install. Uninstalling an app on one computer does not cancel billing by itself.
Updated 2026-09-01
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